Posts on collaboration

Workshop by Design Canvas: Making Collaboration Work

The heart of successful product management and product development is a collaborating community of team members operating with shared goals, mutual trust, and learning mechanisms for evolving products and processes. I have found one of the best ways to create a healthy product community is with facilitated workshops.

Continue reading

Retrospectives Make Better Product Outcomes

Frustrated with the outcomes of your products? Are you, as a product manager, struggling with your development team? In my work as a product coach, achieving less than stellar product outcomes is all too common.

Surprisingly, the solution to better outcomes may be right under your nose. The answer is in retrospectives. To create and sustain a culture for creating better product outcomes, product leaders encourage and participate in product retrospectives. Retrospectives tap into the wisdom of the product community to continually learn and improve the product as well as the product development process.

Continue reading

Doing the Right Things, Not Everything:
Product Management and Ownership

In my product coaching work, I often find product people (Product Managers and Product Owners) struggling to do too much. It can be exhausting to attempt to do everything rather than focus on doing only the right things.

There needs to be a way to show how a product development team supports product folks and how they can lean on their development team while providing them with appropriate product leadership.

Continue reading

Using the MatchUp Canvas to Improve Team Interdependency

Have you experienced working with a great product development team? Key characteristics of a great team I’ve witnessed include clear product outcomes understood by everyone, outstanding product leadership, regular customer engagement, and continuous product discovery and delivery cycles. While achieving outcomes with joy and purpose, a great team also enhances its own skills and knowledge.

Agile product teams rely on each other’s skills and knowledge to achieve shared outcomes. Together, a great team continually adjusts what and how they are working together.

Continue reading

Product Discovery Frameworks for the Virtual and Scaled Enterprise

For a number of years, I’ve heard: “I really like the frameworks for product discovery that you shared in Discover to Deliver. How can we facilitate collaborative discovery with distributed teams or for large-scale products?”

My answer—until now—is to suggest things that colleagues, EBG readers, and I have done over the years to leverage existing technologies available to hack a way to collaborate. For example, have concurrent teams working on their Discovery Boards with live video cameras in different locations. Or use Google docs, slides, Trello or real-time boards for shared space ‘wall work’. Even resort to asynchronous iterations of photos of wall work.

Until now.

Continue reading

Five Ways a Product Owner Can Build Trust

For project teams to work together effectively, team members and stakeholders need trust. Each team member (product managers and owners, leaders, subject matter experts, and technical staff) have different roles and different interests.

As a product owner responsible for defining (and refining) the product backlog, you are expected to juggle a variety of issues including: choosing the most valuable work, meeting deadlines, controlling costs, incorporating bug fixes, addressing technical debt, ensuring quality, and communicating the changes to your users. If that trust breaks down, your product and process will, too. The result may be hidden agendas, rumors, gossip, no shows to standups, whining, or even subversive behavior.

Continue reading

Vuka Business Analysis!

AgieOpenJam

“Business Analysis Rising” was a fitting theme for this year’s Business Analysis Summit of Southern Africa. The title was a play on “Africa Rising” – a term used a few years ago to describe the expected growth and development in Sub-Saharan Africa. According to the IIBA South Africa Chapter, it is time to tackle the future of the business analysis profession head on—the age of business analysis is dawning!

This year, the event was transformed from a “conference” to a “summit”. What is the difference? Well according to Conference Chair, Ryan Folster, “…a conference would view a presentation as a one directional transfer of knowledge, a summit looks at a presentation as the start of a conversation that continues beyond its delivery…”

Continue reading

Value: The Lynchpin in Agile Product Management

Defining Value

You’d think the topic of value would be uncontroversial when it comes to agile product management and ownership. After all, early and continuous delivery of value is the first principle in the Agile Manifesto.

And yet, the idea is not always clear and consistent. Value is often not easily qualified or quantified, which makes the important task of conversing transparently about value difficult.

At the Agile Product Open last month, I proposed the topic “Value: The Whats, Whys, and Hows” in the morning marketplace of ideas.

Continue reading

Agile Product Open: An Illustrated Interview

Agile Product Open Illustraion

I spend a lot of time in my work sharing the value of visualization in agile discovery. What better way to share the value of the upcoming Agile Product Open event (May 21, 2016) than visually!

Here is an illustrated interview created by Iris Amelia Febres after interviewing Vanessa Ferranto and myself (we are co-producing the event). We shared the reasons why we started this new event and our passion for the conference theme: “Bringing Agile Principles to Product Management”.

Continue reading